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Banking Operations Manager

3 weeks ago

Allentown, Pennsylvania, United States QNB Bank Full time
Job Description
We are seeking a highly experienced Banking Operations Manager to join our QNB Bank team. As a key member of our operations team, you will be responsible for the efficient management of daily banking operations, ensuring that all transactions are balanced and security controls are in place. You will also be expected to implement sales and service programs to achieve business goals and exceed quality standards.

The ideal candidate will have at least five years of progressively more responsible experience within a financial institution, with a proven track record of managing staff and customer relations. They will also possess strong knowledge of banking policies and guidelines, as well as excellent interpersonal and communication skills.

This is a challenging opportunity for an experienced professional to take on a leadership role in a dynamic and growing organization. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Estimated Salary: $75,000 - $115,000 per year.

Key Responsibilities
  • Manage daily banking operations, ensuring that all transactions are balanced and security controls are in place.
  • Implement sales and service programs to achieve business goals and exceed quality standards.
  • Lead and motivate a team of staff members to deliver exceptional customer service.
  • Maintain strong relationships with customers and colleagues, ensuring that their needs are met and exceeded.