Part Time Server

5 days ago

Waterbury, Connecticut, United States Moody Full time
About the Role

We are seeking a skilled and enthusiastic Server to join our team at the Courtyard by Marriott Waterbury Downtown, managed by Moody National Management LP.

Key Responsibilities:

  • Provide exceptional customer service by effectively promoting, taking, and delivering food and beverage orders in both the Restaurant and to Guest Rooms.
  • Accurately and quickly take and place all food orders with the kitchen.
  • Interact professionally and courteously with guests during the process.
  • Address all guest questions regarding cooking methods, menu items, specials, and process of all items.
  • Prepare and deliver beverage and dessert orders.
  • Check food to ensure that appearance, temperatures, and portions appear correct.
  • Deliver food orders in a timely fashion.
  • Prepare guest check accurately and present it for payment.
  • Professionally address any related questions or concerns.
  • Accurately process cash, credit, or room charge payments from guests in accordance with established policies and procedures.
  • Buss tables and clean dining area as necessary.

Requirements:

  • Solid working knowledge of related company and brand policies, procedures, and services.
  • Ability to obtain required food preparation/food handling certifications to comply with applicable state and local ordinances and brand policies.
  • Ability to obtain required alcohol beverage serving certifications to comply with applicable state and local ordinances and brand policies.
  • Ability to safely and properly utilize knives.
  • Ability to follow written instructions.
  • Good command of the English language; second language proficiency desirable.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Ability to maintain customer focus.
  • Excellent organizational and planning skills.
  • Excellent interpersonal skills.
  • Ability to work well in a team environment.
  • Ability to follow corporate and brand standards and procedures.

Education and Experience:

  • High School education or equivalent work experience.
  • 1+ years of experience in food services is highly desirable.
  • Minimum training required per year as assigned by the company.
  • Any additional training required by manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The employee is frequently required to stand, bend, kneel, walk, and reach with hands and arms.
  • This position requires the ability to occasionally lift products and supplies, up to 50 pounds.
  • Ability and willingness to wear uniforms, protective clothing, including hair covers, gloves, aprons, and safety shoes.

Work Environment:

  • This job operates in a hotel restaurant environment.
  • This role routinely uses standard kitchen equipment and/or utensils.
  • Exposure to extremely hot food and beverages.
  • Exposure and use of chemical cleaning solutions.
  • This position may be full-time or part-time depending on business demands.
  • This position works indoors but may be required to go outdoors occasionally.
  • Work days may vary. This position may work AM or PM shift.

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