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Nurse Manager

2 months ago


West Palm Beach, Florida, United States Cleveland Clinic Full time
About the Role

Cleveland Clinic is seeking a highly skilled and experienced Nurse Manager to lead our Concierge Medicine team. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality patient care in our ambulatory settings.

Key Responsibilities
  • Manage the delivery of nursing care and practice of professional nursing for non-hospitalized patients within a specified department.
  • Collaborate with liaison departments to maintain patient care standards and utilize evidence-based practice.
  • Participate in clinical nursing research and support Cleveland Clinic research activities.
  • Identify and resolve issues affecting the delivery of care.
  • Manage the operation of the unit by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction.
  • Provide supervision, evaluate performance, conduct selection and termination processes.
  • Develop strategic plans in alignment with enterprise initiatives and ensure clinical teams work at the top of licensure/responsibility.
  • Actively promote staff and self-development.
  • Develop and maintain unit-related patient care standards through continuous quality improvement.
  • Develop quality and safety initiatives to provide the highest level of care.
  • Oversee the development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services.
  • Attain and maintain JC and other regulatory standards.
  • Foster patient and employee satisfaction.
  • Promote shared decision-making with input from staff.
  • Assist in the development and monitoring of the budget.
  • Approve purchases, establish and revise inventory quotes.
  • Direct unit participation in the evaluation of new products as applicable.
Requirements
  • BSN required; MSN preferred.
  • High degree of clinical expertise in specialty area managed.
  • Current state licensure as a Registered Nurse (RN).
  • Nursing certification in specialty area preferred.
  • Basic Life Support (BLS) through American Heart Association (AHA) certification required.
Competencies
  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Ability to function in a variety of medical situations.
  • Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience, and quality improvement.
  • Strong communication and interpersonal skills required.
Work Experience
  • Three years experience as a clinical nurse; demonstrated skills in leadership, management, communication, counseling, problem-solving, decision-making, conflict resolution, and group process.