Surveillance Officer
3 weeks ago
At Rivers Casino, we are seeking a highly skilled and detail-oriented Surveillance Agent to join our team. As a Surveillance Agent, you will play a critical role in maintaining the safety and security of our gaming areas and property.
Key Responsibilities:- Monitor all areas of the property, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity.
- Utilize necessary equipment to identify, record, document, and report illegal, suspicious, or unusual activities occurring on property.
- Maintain a working knowledge of all rules and regulations of the New York State Gaming Commission and ensure strict adherence.
- Participate in confidential internal and external investigations.
- Conduct research on subpoena requests from state and federal authorities.
- Complete daily reports and incident reports to document your activity.
- Held accountable for the accuracy and thoroughness of departmental records and reports.
- Support other employees, supervisors, and management regarding protection of assets in their respective departments.
- Excellent verbal and written communications skills in English.
- Must be 21 years of age or older.
- Gaming industry experience preferred.
- Ability to identify color (casino tokens are color-coded).
- Basic math skills - pre-employment assessment required (add, subtract, multiply, and divide).
- High school diploma or General Education Degree (GED), some college preferred.
- Ability to analyze documents and reports.
- Ability to obtain and maintain all necessary licensing.
- Regularly required to sit, stand, walk, and use hands to control surveillance tools.
- Must occasionally lift and lift up to 25 pounds.
- Frequently required to stoop, crouch, or kneel.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Ability to interact with others while maintaining a courteous and positive demeanor.
- Exposure to climate environments.
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