Crew Leader

7 days ago

Medway, Massachusetts, United States Dunkin' Full time
About the Role

We're seeking a highly skilled and motivated Crew Leader to join our team at Dunkin'.

Key Responsibilities
  • Oversee crew member schedules and deployment to ensure seamless service delivery.
  • Develop and implement training programs to enhance crew member skills and knowledge.
  • Monitor and maintain high standards of customer service, quality, and safety.
  • Collaborate with the Restaurant Management Team to achieve sales and profit goals.
  • Lead by example and promote a positive work environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Discounted donuts and coffee.
Requirements
  • At least six months of retail, restaurant, or hospitality management experience.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work an irregular schedule, including nights, weekends, and varied store locations.

We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you.

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