Gaming Store Associate

2 weeks ago


Waterbury, Connecticut, United States GameStop Full time
Company Overview
Gaming is a rapidly growing industry, and GameStop is at the forefront of this revolution. As a leading global retailer of video games, electronics, and gaming merchandise, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.

Salary: $15.69 per hour
This role offers a competitive hourly rate, making it an attractive opportunity for those looking to start or advance their career in retail sales.

Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Associate. In this role, you will support the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales culture that utilizes elements of GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ideal candidate must prioritize customer satisfaction and be available to work during peak seasonal sales days.

Key Responsibilities:
  • Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
  • Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
  • Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
  • Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
  • Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
  • Address guest questions and concerns promptly, effectively, and courteously, and escalate customer issues and complaints in a timely and professional manner to a store keyholder.

Required Skills and Qualifications:
  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Previous retail sales or guest service experience preferred.

Benefits:
In addition to a competitive hourly rate, full-time store positions at GameStop may also be eligible for incentive programs, health benefits, paid time off, 401(k), employee discount, and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

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