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Retail Sales Representative

2 months ago

Chattanooga, Tennessee, United States MAPCO Express, Inc. Full time

Position Overview:
Join our team at MAPCO Express, Inc. as a Retail Sales Representative. This role is pivotal in ensuring our customers receive exceptional service and support while adhering to company policies and procedures.


Key Responsibilities:
  • Uphold the highest standards of customer service.
  • Implement cash handling policies and ensure compliance.
  • Follow all regulations concerning the sale of regulated products and services.

Maintain cleanliness of the store's interior and exterior in line with company expectations. - Manage inventory by stocking and rotating products, including refrigerated items. - Complete all required training and meet performance benchmarks.


Adhere to the company's code of conduct and ethical guidelines. - Perform additional tasks as needed.


Core Competencies:
  • Time Management: Effectively prioritize tasks and maximize productivity.
  • Action Oriented: Proactively engage in work and seize opportunities.
  • Customer Focus: Dedicate efforts to meet customer needs and enhance satisfaction.
  • Determination: Exhibit persistence and drive to achieve goals.

Physical Requirements:
  • Standing/Walking: 50%
  • Lifting: Up to 40 pounds: 10%
  • Bending: 10%
  • Sitting: 10%
  • Squatting/Stooping: 5%
  • Climbing: 5%
  • Reaching: 10%

Travel Requirements: No overnight travel expected.
Hazardous Materials Handling: Minimal exposure (5%).
Qualifications:
  • Prior customer service experience preferred.
  • Able to multitask effectively.
  • Proficient in English at an eighth-grade level.
  • Basic math skills required.
  • Familiarity with computers and point-of-sale systems.

MAPCO Express, Inc. is committed to equal employment opportunities for all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.