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Customer Service Representative

1 month ago

Aurora, Illinois, United States PulteGroup Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our guests, handling overflow traffic, and providing administrative support.

Key Responsibilities
  • Greet and direct visitors to model homes and/or to the office
  • Maintain the sales center appearance
  • Distribute current price lists to guests
  • Make appointments with the Customer Service Manager or Sales Consultant
  • Accurately prepare daily traffic recap and activity sheets
  • Tabulate specific information on guest registration forms
  • In conventional communities, demonstrate models to visitors, explaining their features and benefits
  • Perform related administrative duties, as assigned
  • Attend sales training, as required
  • Provide timely responses to questions submitted to the community website
Requirements
  • Minimum High School Diploma or equivalent / Bachelor's degree preferred
  • Minimum of 1 year experience preferred
  • Knowledge of sales organization preferred
  • Strong verbal and written communication skills
  • Strong computer skills
About PulteGroup

PulteGroup is a FORTUNE 500 company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality. We are committed to diversity and inclusion and value the differences of each employee. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.