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State Farm Team Liaison

1 week ago


Charleston, West Virginia, United States Perry Metzler - State Farm Agent Full time

Our Agency

Perry Metzler - State Farm Agent is a well-established insurance agency with a proven track record of delivering exceptional customer experiences.

About the Role

As a Customer Relations Representative, you will be responsible for:

  • Managing customer inquiries and resolving issues in a timely and professional manner.
  • Maintaining accurate and up-to-date customer records.
  • Assisting with customer retention strategies to ensure long-term relationships.
  • Cultivating strong working relationships with other departments to guarantee seamless communication and customer satisfaction.

Requirements

  • Excellent communication and problem-solving skills.
  • Previous experience in customer service, preferably in an insurance setting.
  • Able to handle high-stress situations calmly and professionally.

What We Look For

  • Candidates with a passion for delivering exceptional customer experiences.
  • Individuals who thrive in a fast-paced environment and are able to multitask effectively.
  • Team players who value open communication and collaboration.