Copy Fleet Operations Specialist

3 weeks ago


Foster City, California, United States The Rockridge Group Full time
Job Title: Copy Fleet Operations Specialist

We are seeking a highly skilled Copy Fleet Operations Specialist to join our team at The Rockridge Group. As a key member of our operations team, you will be responsible for the day-to-day management of our copy and print fleet.

About the Job

This is a unique opportunity to work with a leading company in the industry. As a Copy Fleet Operations Specialist, you will be responsible for proactive monitoring of our MFDs/copiers and printers for service and toner alerts, performing monthly meter reading activities, and ensuring that all equipment is working properly.

You will also be responsible for maintaining records for management reports and inventories of supplies needed, responding to and coordinating all service calls required by customers, and maintaining daily performance logs.

The ideal candidate will have a strong background in customer service, excellent problem-solving skills, and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Collect meter reads on copiers and printing devices
  • Monitor copy and printer machines
  • Ensure quality via daily inspections and clear paper jams
  • Perform some repair services on customer copier/multifunction (MFD) and printer equipment
  • Maintain records for management reports and inventories of supplies needed
  • Respond to and coordinate all service calls required by customer
  • Maintain daily performance logs

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, plus benefits.



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