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Customer Service Representative

2 months ago


Evans, United States Jonathan English - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing exceptional service and support to meet their needs.
  • Insurance Sales and Marketing: Use a customer-focused approach to educate customers about insurance options and develop leads to drive sales growth.
  • Team Collaboration: Work closely with our team to identify customer needs and market appropriate products and services.
What We Offer
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Benefits and Perks: Enjoy paid time off, flexible hours, and a comprehensive benefits package.
  • Professional Development: Receive training and support to help you succeed in your role and advance within our agency.
Requirements
  • Customer Service Skills: Possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Business Acumen: Demonstrate a basic understanding of business principles and a willingness to learn and grow.
  • Technical Skills: Be proficient in using computer functions and software applications.
  • Teamwork and Adaptability: Show a strong ability to work collaboratively with others and adapt to changing priorities and deadlines.