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Glass Installation Specialist

2 months ago

Rifle, Colorado, United States The Glass Guru of Rifle Full time
Job Overview

The Glazier / Installer role is crucial for ensuring the successful installation of glass products in residential settings. This position is focused on delivering exceptional service and satisfaction to customers during the installation process.

Benefits:
  • Complimentary uniforms
  • Paid time off
  • Opportunities for training and professional development

Key Responsibilities:
  • Conduct thorough inspections of job materials to confirm accuracy in size and style, ensuring there are no visible damages or defects.
  • Prepare and load necessary materials onto the installation vehicle, including backup supplies, tools, and safety equipment.
  • Notify both the office and the customer in case of delays for scheduled installation appointments.
  • Upon arrival at the customer’s residence, verify the installation details, including the products to be installed and the expected duration of the job, while managing customer expectations.
  • Carry out the installation of all products and services listed in the work order, troubleshoot any issues that arise, and strive for effective resolutions.
  • If a safe and quality installation cannot be performed as scheduled, document all issues and required materials for a future completion date.
  • Communicate with team members regarding any incomplete work, ensuring that new materials are ordered and customer expectations are appropriately managed.
  • Respect the customer’s property by maintaining cleanliness and order, using protective measures as necessary.
  • Conclude the installation by educating the customer on product care and maintenance, warranty details, and how to reach out for future service or inquiries.
Qualifications:
  • 1 to 3 years of experience in residential glass installation.
  • High School Diploma or equivalent.
  • Successful candidates must pass a background check and drug screening. A valid driver’s license and a clean driving record are required.
  • Physical capability to perform the job, including the ability to lift 50-100 lbs. unassisted.
Preferred Skills:
  • Experience with residential glass replacement, including single/double pane windows, shower enclosures, and skylights.
  • Knowledge of residential window and door installation for both new constructions and retrofits.
  • Skills in window and door maintenance, weatherization, and repair.
  • Strong troubleshooting abilities.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications (Word, Excel) is preferred.
  • Demonstrated motivation, strong work ethic, and exceptional organizational and time-management skills.
  • Ability to maintain, clean, and organize the installation vehicle.

*Eligibility for company benefits is contingent upon the successful completion of the initial probationary period and is at the discretion of the Franchise Owner.