Store Environment Team Member

2 weeks ago

Grafton, Wisconsin, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall look and feel of the store by ensuring cleanliness and recovery standards are met. Deliver friendly customer service, help customers shop our store, and find what they're looking for.

Key Responsibilities
  • Collect and dispose of trash following approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entry ways, and other high traffic areas, to maintain a clean and safe environment for customers and staff.
  • Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
  • Seek out areas requiring cleaning and take initiative to complete the task.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with all federal, state, and county guidelines.
  • Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Project a positive image and serve as a role model for other Team Members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience; execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
Equal Employment Opportunity

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate, and be better together.

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