Customer Service Representative

6 days ago


Georgetown, United States PHD Energy Inc Full time
Join Our Sales Team

As a Customer Service Representative - Energy Sector, you will play a vital role in supporting our sales efforts and ensuring customer satisfaction. Your primary responsibilities will include responding to customer inquiries, resolving issues, and maintaining accurate sales databases.

Company Overview

PHD Energy Inc is a leading designer and manufacturer of advanced battery products, serving the North American and European markets. Our company culture emphasizes innovation, teamwork, and customer-centricity.

Responsibilities
  • Customer Support:

    • Respond to customer inquiries and resolve issues within 24 hours.

    • Collaborate with internal teams to address customer concerns.

  • Order Processing:

    • Process sales orders and manage sample requests efficiently.

    • Communicate order status updates to customers and internal teams.

  • Database Management:

    • Maintain accurate records of customer interactions and sales activity.

    • Analyze sales data to inform business decisions.

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience.



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