Retail Operations Supervisor
2 weeks ago
We are seeking a dedicated Retail Operations Supervisor to join our dynamic team at Buff City Soap Franchise. This role is essential in fostering a vibrant and positive atmosphere, ensuring that our commitment to exceptional customer service is upheld at all times.
Key Responsibilities- Oversee daily operations within the Makery, ensuring a fast-paced and engaging environment.
- Set a standard of excellence by leading through example in all operational aspects, focusing on customer satisfaction and quality product creation.
- Maintain a pristine and professional Makery environment that reflects our brand values.
- Establish clear objectives for team members, providing guidance and support to enhance their performance.
- Conduct training sessions and offer constructive feedback to promote team development.
- Manage inventory levels of raw materials and finished goods, ensuring adequate supply for operations.
- Assist in generating sales reports and maintaining accurate records of production and inventory.
- Support the Store Manager in optimizing revenue and managing expenses effectively.
- Be available to work evenings and weekends as required.
- Commit to a full-time schedule of approximately 40 to 45 hours per week.
- Preferred educational background in a relevant field, though not mandatory.
- Experience in management or sales is advantageous.
- Strong communication skills across all levels of the organization.
- Demonstrated ability to train, motivate, and lead a team effectively.
- Ability to stand and walk for extended periods.
- Must be comfortable with various scents and fragrances.
- Manual dexterity and strength to lift items up to 50 lbs.
- Capability to perform cleaning tasks including dusting, sweeping, and mopping.
- Opportunities for career advancement.
- Flexible work schedules.
- Competitive bonus structure.
- Comprehensive health benefits including Medical, Dental, and Vision for full-time team members.
- Paid time off accrual for full-time employees.
- Employee discounts on our products and services.
- Recognition gifts for years of service.
- Engaging contests and performance incentives.
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