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Client Relations Specialist
3 months ago
Job Title: Customer Service Associate
Company Overview:
As a leading for-profit thrift retailer across the United States, Canada, and Australia, we are dedicated to promoting sustainability and encouraging a culture of reuse. Our mission revolves around providing value through pre-owned clothing, accessories, and household items, all while supporting local nonprofit organizations. By sourcing gently-used items from the community, we help divert millions of pounds of goods from landfills, offering essential funding to our nonprofit partners for their community initiatives. Our extensive network of over 300 stores and a dedicated team of more than 22,000 employees embody our commitment to the #ThriftProud movement.
Position Summary:
At Savers / Value Village, our Customer Service Associates play a vital role in delivering exceptional experiences for our customers, donors, and fellow team members. We are currently seeking both Full-Time and Part-Time Customer Service Associates.
What You Can Anticipate:
- A chance to embrace diversity. Our workforce is enriched by individuals from various backgrounds, experiences, and perspectives, each contributing uniquely.
- Engagement in a mission-driven organization, recognized for its positive impact on both the environment and local communities.
- Opportunities for professional growth. With ambitious expansion plans, we prioritize the ongoing development of our team members.
Comprehensive onboarding and training from day one.
In-House Expertise: Our training department, Savers University, is committed to providing extensive training for every team member, from newcomers to seasoned executives. We develop approximately 90% of our training internally and collaborate with esteemed providers to enhance our offerings.
Benefits Include:
- Comprehensive health plans, including medical, prescription, dental, and vision coverage.
- Company-funded life insurance for added security and peace of mind.
- Programs for smoking cessation, diabetes management coaching, and on-demand care options.
- A 401k plan with generous company matching contributions to support your financial future.
- Paid time off for leisure and personal interests.
- A variety of mental health services to assist with daily life challenges.
