Merchandise Associate

3 weeks ago

Farragut, Iowa, United States HomeGoods Full time
Job Summary

As a Merchandise Associate at HomeGoods, you will play a vital role in delivering an exceptional customer experience by embodying our customer experience principles and philosophy. You will be responsible for maintaining a clean and organized store environment, adhering to operational, merchandise, and loss prevention standards, and supporting the growth of your career.

Key Responsibilities
  • Provide exceptional customer service by engaging and interacting with all customers, and maintaining a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day, and maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Provide and accept recognition and constructive feedback, and adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills, and be able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail, and be capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations, and be capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors, and retail customer experience is preferred.
Benefits

HomeGoods offers a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $17.28 to $17.78 per hour, and actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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