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Personal Banker Associate I

2 months ago

Dublin, Ohio, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Customer Service: Provide personalized banking solutions to our customers, including opening and servicing accounts, processing transactions, and answering questions.
  • Sales and Cross-Selling: Identify and meet the financial needs of our customers, recommending and selling banking products and services that meet their needs.
  • Relationship Building: Build and maintain strong relationships with our customers, understanding their financial goals and objectives.
  • Product Knowledge: Develop and maintain in-depth knowledge of our banking products and services, including consumer and small business loans, credit cards, and deposit accounts.
  • Team Collaboration: Work closely with other team members to achieve sales and customer service goals, sharing knowledge and best practices to drive business results.
Requirements
  • Education: Bachelor's degree or equivalent work experience.
  • Experience: 1-2 years of experience in retail banking or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a long history of providing exceptional customer service and community involvement. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.