Current jobs related to Revenue Services Representative - Columbiana, Alabama - Shelby County, AL


  • Columbiana, Alabama, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Columbiana, Alabama, United States Shelby County, AL Full time

    Job Title: Customer Service SpecialistJoin Shelby County, AL as a Customer Service Specialist and be part of a dynamic team that provides exceptional customer service to the public. As a key member of the Shelby County Airport team, you will be responsible for creating a positive first impression of the County at the Shelby County Airport.Key...


  • Columbiana, Alabama, United States Shelby County, AL Full time

    Job Title: Customer Service SpecialistJoin Shelby County, AL as a Customer Service Specialist and be part of a dynamic team that provides exceptional customer experiences at the Shelby County Airport.Job SummaryThis role is responsible for creating a positive first impression of the County at the airport, providing excellent customer service to aircraft,...


  • Columbiana, Alabama, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries, complaints, and policy changes in a...


  • Columbiana, Alabama, United States Shelby County, AL Full time

    Job SummaryTo fulfill the mission of our facility, which is to provide short-term care of juveniles in secure custody who are accused of committing a crime or adjudicated pending further court action or awaiting transfer to another facility and who cannot be served in a less restrictive environment.Key ResponsibilitiesProcesses incoming detainees according...


  • Columbiana, Ohio, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving...


  • Columbiana, Ohio, United States Circle K Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...


  • Columbiana, Ohio, United States Family Dollar Full time

    Customer Service Representative RoleAs a valued member of the Family Dollar team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to answer...


  • Columbiana, Ohio, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients. Your primary duties will include:Assisting customers with their insurance needs and providing accurate...


  • Columbiana, Ohio, United States The Hunt Agency Full time

    Job Title: Life Insurance SalesWe are seeking a highly motivated and results-driven Sales Representative to join our team at The Hunt Agency. As a Sales Representative, you will be responsible for actively seeking out and engaging prospective customers to sell our life insurance products and services.Key Responsibilities:Demonstrate and promote the value of...


  • Columbiana, Ohio, United States The Hunt Agency Full time

    Life Insurance Sales OpportunityWe are seeking a results-driven sales representative to join our team at The Hunt Agency. As a sales agent for life insurance, you will be responsible for actively seeking out and engaging prospective customers to sell our product and/or services.Key Responsibilities:Demonstrate and promote the functionality and value of our...


  • Columbiana, United States Optum Full time

    $10,000 Sign-on Bonus for External Candidates Optum is seeking a Nurse Practitioner to join our Home-based Medical Care team in Columbiana/Salem, OH. Optum is a clinician-led care organization, that is creating a seamless health journey for patients across the care continuum. As a member of the broader Home and Community Care team, you'll help bring...


  • Columbiana, Ohio, United States MedMatch Full time

    MedMatch National Sales Manager Job DescriptionMedMatch is a medical recruiting firm dedicated to matching qualified candidates with the best employment opportunities in the medical field. Our services include access to unadvertised job openings and showcasing your skills to pre-screened opportunities matched to your experience and skill level.Job...


  • Columbiana, Ohio, United States MedMatch Full time

    MedMatch National Sales Manager Job DescriptionMedMatch is a medical recruiting firm dedicated to matching qualified candidates with the best employment opportunities in the medical field. Our services include access to unadvertised job openings and showcasing your skills to pre-screened opportunities matched to your experience and skill level.Job SummaryWe...

Revenue Services Representative

2 months ago


Columbiana, Alabama, United States Shelby County, AL Full time
Salary: $40, $60,465.60 Annually

Location: Columbiana, AL

Job Type: Full Time Classified

Department: Business Revenue

Job Overview

This pivotal role serves as the initial point of contact for the County, emphasizing the importance of exceptional customer service abilities. Responsibilities encompass a variety of financial and bookkeeping tasks, ensuring adherence to local tax regulations and maintaining accurate records. The position requires assisting taxpayers in understanding and complying with state laws and requirements. Additional responsibilities may be assigned as necessary.
  • Exhibits professionalism and delivers outstanding customer service.
  • Manages online return files daily, ensuring compliance and accuracy.
  • Handles accounts receivable functions, including posting and reconciliation.
  • Provides assistance to taxpayers via phone, email, and in-person regarding tax compliance inquiries, exercising sound judgment in communications.
  • Maintains comprehensive documentation such as applications, tax returns, and correspondence.
  • Prepares monthly invoices and end-of-month revenue reports for review.
  • Conducts daily deposit preparations and tax return batches.
  • Performs bank reconciliations for the department.
  • Collaborates with County accounting staff to ensure compliance with state audit standards.
  • Adapts to changing conditions, including fluctuations in transaction volumes and workflows.
  • Sets up tobacco vendors in accordance with state regulations.
  • Assists with month-end and year-end financial closing processes.
  • Handles administrative tasks, including typing, answering calls, filing, and ordering supplies.
  • Processes incoming mail and verifies tax amounts.
  • Prepares daily balance reports and reconciles tax payments for accuracy.
  • Generates and mails tax returns, delinquency notices, and tobacco stamps.
  • Maintains records of tax audits and payment plans.
  • Opens new tax accounts and manages bankruptcy records.
  • Prepares monthly tax status reports and maintains tobacco stamp records.
  • Updates departmental tax forms for public access.
  • Recommends policies to enhance service quality.
  • Works with tax compliance officers to process invoices for delinquent accounts.
  • Engages in ongoing education to achieve Certified County Revenue Officer (CCRO) certification.
  • Ensures all duties are performed safely and efficiently.
  • Completes other assigned tasks as directed.
Qualifications and Requirements

Minimum Requirements
  • High School Diploma or equivalent, supplemented by coursework in accounting/bookkeeping.
  • Two years of experience in fund accounting/bookkeeping.
  • Proficiency in Word and Excel or similar spreadsheet software.
  • Willingness to work flexible hours, including more than 40 hours per week.
  • Bonding may be required.
  • Ability to perform additional duties as assigned.
Preferred Requirements
  • Post-secondary education in Business, Accounting, or Finance.
  • Certification as a County Revenue Officer (CCRO).
Physical Demands & Work Environment

Working Conditions
Work is primarily sedentary, involving significant sitting, walking, and occasional lifting of items weighing less than 25 pounds.

Conditions of Employment
Examinations: No written or performance examination is required for this position. Applicants will be evaluated based on their education, training, experience, and other qualifications.

Background Check: A thorough background check will be conducted as part of the pre-employment process.

Drug Screening: Candidates must pass a drug test after receiving a conditional offer of employment.

Shelby County, Alabama is an Equal Opportunity Employer, considering all qualified applicants without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status.