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Property Claims Adjuster I

2 months ago

Boone, North Carolina, United States Erie Insurance Full time
Division or Field Office:

Charlotte Branch Office
Department of Position: Claims Department
Work from:
Remote
Salary Range:
$54,000 - $86,542.00 *

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you are not just part of a Fortune 500 company; you are also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
  • Comprehensive health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Minimal contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in managing property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.
  • This is a remote, work from home position.
  • The selected candidate will ideally reside in the assigned territory.
  • The hiring manager will also consider candidates for a higher-level position based on experience and qualifications.
  • A company vehicle and equipment to work from home will be provided.
  • Strong time management and organizational skills preferred.
  • Ability to drive/travel regularly within the assigned territory.
Duties and Responsibilities

Contacts policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage, and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.

Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records, and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.

Documents claim files and submits final report to file for closure.

Identifies subrogation situations and initiates appropriate action.

Services assigned territory and brings assigned claims to conclusion.

Interacts with agents and district sales managers on matters of mutual concern.

Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.

Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.

Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation, or new legislation.

Successfully completes Technical Learning Center Training within one year of hire date.

Participates on Catastrophe Team when required.

Competencies

Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality

Qualifications

Minimum Required Education Equivalents:

High School Diploma or GED and two years of claims handling experience, or equivalent required; or

High School Diploma or GED and successful completion of company-sponsored formal education; or

Bachelor's Degree required.

Willingness to pursue and complete Technical Learning Center Training required. Successful completion of relevant courses preferred. Incumbent must reside in the assigned territory unless a change is approved by the company. Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for extended periods. Willingness to obtain and maintain any required licenses. Valid driver's license and good driving record required.

Physical Requirements

Lifting/Moving 0-20 lbs; Often (20-50%)
Lifting/Moving 20-50 lbs; Often (20-50%)
Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
Driving; Frequent (50-80%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (