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Admissions Clerk Specialist

2 months ago

Ishpeming, Michigan, United States UP Health System - Bell Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Processing Clerk PRN to join our team at UP Health System - Bell. As a Patient Processing Clerk PRN, you will be responsible for performing a variety of administrative tasks related to patient admissions, registration, and scheduling.

Key Responsibilities
  • Perform receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
  • Ensure that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
  • Distribute and explain forms, documents, and educational handouts to patients or family members.
  • Meet with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
  • Communicate with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
  • Verify insurance benefits and obtain precertification/authorization as necessary.
  • Determine and accept required payments, including co-pays and deductibles, or refer to financial counselors for follow up.
  • Follow established policies and procedures, objectives, safety standards, and sensitivity to confidential information.
  • Operate switchboard and paging system and route all calls and requests courteously.
  • Monitor alarm system according to hospital policy.
  • Maintain, utilize, and provide patients with necessary paperwork per legislative regulation and Hospital policy.
  • Obtain and document all intake information on all patients for initial OT/PT/Speech visits.
  • Represent Bell Hospital in welcoming all patients and/or visitors in admitting, outpatient registration, ancillary registration areas, and the emergency department.
  • Conduct oneself in a manner appropriate to the maintenance of good guest relations.
  • Cross-train within the department and business office to effectively handle the functions of pre-admission, admission, outpatient registration, emergency room registration, and bed control.
  • Review admissions, outpatients, and emergency room face sheets and data collected for thoroughness and accuracy of patient information.
  • Assign appropriate rooms and hospital services codes in conjunction with nursing staff and physician orders along with proper discharges of all patient types.
  • Witness and obtain patient signatures on all forms required for admission registration.
  • Communicate with nursing staff any incomplete paperwork/signature.
  • Maintain records and paperwork for documentation for patient care as required.
  • Collect appropriate money, write receipts, and maintain account information.
  • Deposit money and valuables from patients in accordance with hospital practice.
  • Maintain a well-organized and clean environment to work at maximum efficiency and prevent the transmission of infection and disease.
  • Alert necessary personnel of private pay patients, Medicaid, Medicare, and other contractually governed patients to insure proper authorizations are obtained and financial arrangements are made.
  • File patient billing information in the department regularly to maintain current billing files.
  • Update computer entry information.
  • Maintain all items for stock.
  • Report repair issues to IT or Maintenance as appropriate.
  • Participate in staff meetings, provide input, and ideas in a positive and problem-solving manner.
  • Maintain confidentiality in accordance with HIPAA regulations.
  • Support the culture of service excellence throughout the organization.
  • Actively seek ways to demonstrate a commitment to continuous improvement and participate in professional development opportunities.
  • Perform other related duties as assigned.
  • Complete annual educational requirements.
  • Understand and adhere to Bell's compliance standards as they appear in Bell's Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
Requirements
  • High school diploma or equivalent
  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision
  • Must be able to work in a stressful environment and take appropriate action
  • Minimum 2 years experience as an admitting clerk
Work Environment

This position is a Per Diem/PRN opportunity, rotating weekends and various shifts.