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Car Wash Team Lead

2 months ago


Lexington, Kentucky, United States Zips Car Wash Full time
Job Summary

Zips Car Wash is seeking a highly motivated and customer-focused Car Wash Team Lead to join our team. As a Car Wash Team Lead, you will be responsible for providing exceptional customer service, ensuring a positive and efficient wash experience for all guests, and maintaining a clean and well-maintained site.

Key Responsibilities
  • Customer Service: Welcome and engage with customers in a warm and friendly manner, ensuring a positive and enjoyable experience.
  • Sales and Promotion: Engage customers while selling and promoting our Unlimited Wash Club, increasing revenue and customer loyalty.
  • Site Operations: Safely and efficiently load every vehicle with clear hand signals and a smile, ensuring a thorough and enjoyable wash for all guests.
  • Customer Satisfaction: Strive for customer satisfaction by ensuring a clean and well-maintained site, and addressing any customer concerns in a timely and professional manner.
  • Keyholder Responsibilities: Perform opening and closing duties, ensuring the site is secure and ready for service.
Requirements
  • 18 years of age or older
  • Positive attitude and excellent communication skills
  • Previous car wash industry experience preferred
  • Previous leadership experience preferred
  • Ability to work flexible hours, including weekends and holidays