Home Care Manager
2 days ago
At Homewatch CareGivers of Chandler-Sun Lakes, we are seeking a highly skilled Home Care Manager to lead our team of caregivers and ensure exceptional client satisfaction. The estimated salary for this role is $62,000 - $72,000 per year.
This is a management position that involves overseeing all aspects of client care and satisfaction, as well as caregiver recruitment, training, development, and supervision. You will work closely with our team to create personalized care plans for each client and maintain the highest quality of care.
Responsibilities:
- Hire, develop, and supervise a team of qualified caregivers
- Conduct orientation and initial skills assessment for new hires
- Design and implement a robust caregiver training program
- Lead caregiver retention and recognition initiatives
- Manage communication with clients and caregivers
- Maintain Care Plans, including monthly visits with clients for updates
- Supervise administrative virtual assistant (if applicable)
- Scheduling assistance as needed
- Cover shifts as necessary when a caregiver calls out
- On-call responsibilities as needed
- Answer phones and conduct new client intakes
- In-home consultations with potential new clients as needed
- Maintain confidentiality of agency, employee, and client matters
Qualifications:
- 3+ years' experience in home care within the last five years
- CNA, Caregiver Certification, or equivalent
- Passion for serving caregivers and clients
- Excellent problem-solving, organizational, and communication skills
- Microsoft Word, Excel, and/or related experience
- Ability to pass background check
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