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Automotive Service Technician

2 months ago

Flat Rock, Michigan, United States Crest Ford Flat Rock Inc Full time
Job Overview

We are seeking a skilled Automotive Service Technician to join our team at Crest Ford Flat Rock Inc. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional repair and maintenance services.

Key Responsibilities
  • Repair and Maintenance
    • Perform repairs and maintenance on vehicles in a timely and efficient manner, adhering to dealership standards and manufacturer specifications.
    • Diagnose and troubleshoot complex automotive issues, using advanced diagnostic tools and equipment.
  • Customer Service
    • Provide exceptional customer service, communicating clearly and effectively with customers to ensure their needs are met.
    • Offer estimates and recommendations for repairs, ensuring customers are informed and satisfied with the service provided.
  • Team Collaboration
    • Work collaboratively with other service technicians, advisors, and management to ensure seamless communication and efficient workflow.
    • Participate in ongoing training and development to stay up-to-date with the latest technologies and techniques.
Requirements
  • Experience
    • Minimum 2 years of experience as an Automotive Service Technician, preferably in a dealership environment.
  • Education and Certifications
    • High school diploma or equivalent required; ASE certification preferred.
  • Skills and Abilities
    • Strong mechanical and troubleshooting skills, with the ability to operate electronic diagnostic equipment.
    • Excellent communication and customer service skills, with the ability to work effectively in a team environment.
    • Ability to learn new technologies and procedures, with a positive and friendly attitude.
What We Offer
  • Competitive Compensation
    • Salary based on experience, with opportunities for growth and advancement.
  • Benefits
    • Medical, dental, and vision insurance, as well as paid time off and parental leave.
  • Professional Development
    • Ongoing training and development opportunities to stay up-to-date with the latest technologies and techniques.