Nurse Triage Specialist
1 month ago
At ConvenientMD, we're seeking a skilled Triage Nurse to join our team. As a Triage Nurse, you will play a vital role in delivering patient-centered care, guiding patients on their health journeys, and collaborating with our dynamic team to ensure seamless care transitions.
Key Responsibilities:- Provide expert triage and assessment of patient needs, developing care plans based on phone conversations and medical record reviews.
- Offer guidance to patients by responding to health inquiries over the phone, drawing on your knowledge of illness and injury to carefully assess and advise without in-person contact.
- Engage in inbox management using our Electronic Medical Record (EMR) system, ensuring efficient communication and follow-up with patients.
- Provide vital case management and care coordination, including triaging patients, overseeing immunization administration, and ensuring smooth transitions from hospital care to nurse visits.
- Educate patients on health management, medication use, and wellness strategies, fostering understanding and promoting proactive care.
- Registered Nurse (RN) with an active license.
- 3-5 years of experience in a primary care or specialist care setting.
- Proactive and confident communicator (written and verbal).
- Detail-oriented with excellent organizational skills.
- Compassionate, authentic, and patient-focused.
- Technically savvy.
- Effective communicator and cross-collaborator.
- Excellent team player.
- Driven and self-motivated.
- Strong analytical and problem-solving skills.
- Trustworthy.
- Collaborative team environment that encourages professional growth.
- Urgent care services at no cost to our team members and their families.
- Extensive benefit offerings including health, dental, and vision coverage, company-paid short-term disability, and optional pet insurance.
- 401k match after one year of service.
- Access to our Primary Care (depending on location).
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.
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