Nurse Triage Specialist

1 month ago


Portsmouth, New Hampshire, United States ConvenientMD Full time
Job Title: Triage Nurse

At ConvenientMD, we're seeking a skilled Triage Nurse to join our team. As a Triage Nurse, you will play a vital role in delivering patient-centered care, guiding patients on their health journeys, and collaborating with our dynamic team to ensure seamless care transitions.

Key Responsibilities:
  • Provide expert triage and assessment of patient needs, developing care plans based on phone conversations and medical record reviews.
  • Offer guidance to patients by responding to health inquiries over the phone, drawing on your knowledge of illness and injury to carefully assess and advise without in-person contact.
  • Engage in inbox management using our Electronic Medical Record (EMR) system, ensuring efficient communication and follow-up with patients.
  • Provide vital case management and care coordination, including triaging patients, overseeing immunization administration, and ensuring smooth transitions from hospital care to nurse visits.
  • Educate patients on health management, medication use, and wellness strategies, fostering understanding and promoting proactive care.
Requirements:
  • Registered Nurse (RN) with an active license.
  • 3-5 years of experience in a primary care or specialist care setting.
  • Proactive and confident communicator (written and verbal).
  • Detail-oriented with excellent organizational skills.
  • Compassionate, authentic, and patient-focused.
  • Technically savvy.
  • Effective communicator and cross-collaborator.
  • Excellent team player.
  • Driven and self-motivated.
  • Strong analytical and problem-solving skills.
  • Trustworthy.
Why ConvenientMD?
  • Collaborative team environment that encourages professional growth.
  • Urgent care services at no cost to our team members and their families.
  • Extensive benefit offerings including health, dental, and vision coverage, company-paid short-term disability, and optional pet insurance.
  • 401k match after one year of service.
  • Access to our Primary Care (depending on location).
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.


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