Retail Style Advisor
4 days ago
We are seeking a highly motivated and fashion-conscious Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will be the face of our brand, providing exceptional customer service and ensuring that our customers leave our stores satisfied with their shopping experience.
About the RoleThis is an hourly, non-exempt position that requires a strong passion for customer service, fashion, and teamwork. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be flexible to adapt to changing priorities.
Key Responsibilities- Customer Service: Provide exceptional customer service by engaging with customers, answering questions, and making recommendations on our latest products.
- Sales Floor Maintenance: Maintain a clean and organized sales floor, including folding, hanging, and merchandising garments according to H&M guidelines.
- Operations: Unload delivery trucks, receive and unpack merchandise, and label items with security tags within efficiency timelines.
- Point of Sale (POS): Process transactions, issue receipts, and fold and place merchandise in bags following register best practices.
- Team Collaboration: Share knowledge and skills with colleagues, offer assistance, and contribute to creating a positive working environment.
- Customer Service: Passionate about delivering exceptional customer service and helping people find their style.
- Fashion Knowledge: Up-to-date on the latest fashion trends and styles.
- Communication Skills: Excellent verbal and written communication skills.
- Flexibility: Ability to work a flexible schedule, including nights and weekends.
- Lifting: Able to lift in excess of 20 pounds.
- Mobility: Ability to stand for long periods, bend, stretch, and engage in repetitive motions.
- Dress Your Personality: Encouraged to dress your personality, all day, every day.
- Discounts: Enjoy discounts at H&M, &Other Stories, and COS.
- Growth Opportunities: Endless growth and development opportunities within H&M Group.
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