Customer Experience Specialist

4 days ago


Sidney, Montana, United States DISH Full time

At DISH, we're reimagining the future of connectivity. Our business spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and building America's First Smart Network.

About Us

We have a diverse portfolio of brands including EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. Our Technicians play a crucial role in delivering TV and Smart Home solutions to millions of customers.

As a Customer Experience Specialist, you'll be representing DISH in customers' homes daily. You'll simplify lives by installing our technology and consulting homeowners on their infinite smart home possibilities.

Key Responsibilities
  • Represent DISH in a professional manner
  • Install and configure DISH equipment
  • Provide exceptional customer service and support
  • Work effectively in a fast-paced environment
Requirements
  • Aptitude to build rapport quickly with customers
  • Ability to stand on a high ladder for long periods and lift over 70 lbs
  • Valid driver's license with a clean driving record
  • Flexibility to travel as needed
What We Offer
  • $24.50/hour compensation
  • Paid training, paid time off, and holidays
  • 4-day work week with opportunities for overtime
  • Medical, dental, vision, and life insurance packages
  • 401(K) with company match and employee stock purchasing program (ESPP)
  • Tuition reimbursement
  • DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity – many of our current technician leaders started as technicians. If you have grit and tenacity, you'll grow quickly at DISH.



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