Housekeeping Attendant

13 hours ago


San Diego, California, United States Pacifica Hotels Full time

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Pacifica Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities

  • Adhere to Pacifica's Pure Stay guidelines to maintain a healthy and safe environment for our team members and guests.
  • Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
  • Maintain a friendly, cheerful, and courteous demeanor at all times, providing personalized service to hotel guests.
  • Communicate effectively with guests and fellow team members.
  • Clean guest rooms to company standards, including making beds, dusting, vacuuming, cleaning bathrooms, and wiping down walls.
  • Meet the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
  • Follow company policy for room amenities.
  • Turn in all items left in guest rooms to the manager immediately.
  • Maintain complete security of master room keys and return them at the end of each shift.
  • Report any maintenance items that need immediate attention.
  • Assist with laundry as needed.
  • Report any missing or found articles or damage to the Executive Housekeeper.
  • Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.

Requirements

  • High school diploma or better.
  • Previous experience in housekeeping or a related field preferred.
  • Basic cleaning skills and ability to communicate in English with guests, management, and fellow team members.
  • Ability to prioritize, organize, and make good judgments.
  • Dependability and a strong work ethic.

Physical Requirements

  • Frequent walking indoors and outdoors, climbing stairs.
  • Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting, and carrying.
  • Lifting and carrying unassisted up to 20 pounds.
  • Exposure to cleaning agents.

Working Conditions

This is a full-time position that requires working in a fast-paced environment with frequent interruptions. The successful candidate will be able to work independently and as part of a team, with a strong focus on providing excellent customer service.



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