Housekeeping Attendant
13 hours ago
Job Summary
We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Pacifica Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.
Key Responsibilities
- Adhere to Pacifica's Pure Stay guidelines to maintain a healthy and safe environment for our team members and guests.
- Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
- Maintain a friendly, cheerful, and courteous demeanor at all times, providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Clean guest rooms to company standards, including making beds, dusting, vacuuming, cleaning bathrooms, and wiping down walls.
- Meet the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
- Follow company policy for room amenities.
- Turn in all items left in guest rooms to the manager immediately.
- Maintain complete security of master room keys and return them at the end of each shift.
- Report any maintenance items that need immediate attention.
- Assist with laundry as needed.
- Report any missing or found articles or damage to the Executive Housekeeper.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Requirements
- High school diploma or better.
- Previous experience in housekeeping or a related field preferred.
- Basic cleaning skills and ability to communicate in English with guests, management, and fellow team members.
- Ability to prioritize, organize, and make good judgments.
- Dependability and a strong work ethic.
Physical Requirements
- Frequent walking indoors and outdoors, climbing stairs.
- Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting, and carrying.
- Lifting and carrying unassisted up to 20 pounds.
- Exposure to cleaning agents.
Working Conditions
This is a full-time position that requires working in a fast-paced environment with frequent interruptions. The successful candidate will be able to work independently and as part of a team, with a strong focus on providing excellent customer service.
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