Dental Assistant

1 week ago

Honolulu, Hawaii, United States SmileDirectClub Full time
About SmileDirectClub

SmileDirectClub is a pioneering oral care company that has helped over 1.8 million people transform their smiles through our innovative telehealth platform for orthodontia.

Job Summary

We are seeking a highly motivated and customer-focused Dental Assistant to join our team at SmileDirectClub. As a Dental Assistant, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their smile goals.

Responsibilities
  • Deliver 5-Star experiences for every customer
  • Be the face of SmileDirectClub, explaining our product and guiding customers through timelines and expectations
  • Engage and form genuine connections with customers to keep them excited about their journey to a more confident smile
  • Use cutting-edge technology to create 3D scans of customers' teeth for our licensed dental professionals to review
  • Help customers select the best payment plan for their budget
  • Provide customers with complimentary whitening and guide them through the dos and don'ts
  • Work with teammates to create a positive, high-energy atmosphere
  • Additional responsibilities as needed to set your SmileShop up for success
Qualifications
  • Sales and customer service experience, preferably in a retail sales setting
  • Dental assistance certificate, plus one year of experience (preferred not required)
  • Confidence when presenting our product and accurately addressing customers' questions and concerns
  • Excitement and passion for transforming smiles and making an impact
  • Fun and positive personality while being professional and eager to succeed
  • Self-motivated and independent, but also open to learning
  • Proven success and ability to quickly adapt to new systems and software
  • Open-minded and optimistic as we continue to grow and innovate
  • Remain curious and always look for ways to improve your shop operationally and the customers' experience
  • Weekend availability
Benefits of Joining the Club
  • Medical, dental, and vision insurance, including domestic partner coverage and company-funded HSA
  • Work-life balance with non-traditional retail hours
  • Three weeks of paid time off for full-time hourly employees
  • Eligibility to participate in monthly performance bonuses, subject to individual and company performance
  • Commitment to diversity, equity, and inclusion initiatives, including one flexible holiday offered per year for team members to take time to celebrate key holidays
  • Tuition reimbursement
  • Paid parental leave
  • Eligibility for our 401(k) or Roth savings plan and additional financial planning resources
  • TMSPP (Team Member Stock Purchase Program)
  • Generous aligner and oral care discount and annual allowance for friends and family
  • SmileWell wellness program focused on a holistic health approach, including no-cost team member assistance program offering free mental health and other various services
  • Discounted pet insurance
  • Commuter benefits
  • Collaborative work environment and positive culture, including work-life balance initiatives
  • Opportunities to grow within a fast-paced, innovative company
About Our Culture

At SmileDirectClub, we believe that everyone deserves access to a smile they love. We're a company that values our team members as much as our club members, and we're committed to creating a positive, inclusive culture that supports the well-being of our employees.

We're proud to be an equal opportunity employer and are committed to diversity, equity, and inclusion initiatives. If you're passionate about transforming smiles and making a difference, we'd love to hear from you

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