Customer Service Associate
4 days ago
We take pride in serving high-quality pizzas and providing exceptional dining experiences. Our team is dedicated to delivering outstanding customer service, ensuring that every guest leaves satisfied.
The primary responsibility of the Pizza Team Member is to provide an exceptional experience for our guests. This involves embracing our values, exceling in our service standards, having superior menu knowledge, continuously enhancing the guest environment, and presenting oneself in a professional yet fun manner.
Responsibilities
- Embody the Hideaway Way and internalize our core values.
- Fanatic execution of our service standards and steps of service to every guest.
- Robust understanding and production of all food items; preparation and production.
- Intense application of food safety practices.
- Consistent teamwork to achieve a productive and smooth shift with excellent communication.
- Maintenance of a clean and safe environment for guests and team members.
- Protection of financial interests.
- Creation of a fun environment.
Requirements
- Must be 18 or older in selected markets based on alcohol service rules, state and county specific.
- Hold required licenses: Food Handlers and Alcohol, state and county specific.
- Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
- Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
- Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.
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