Retail Department Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Retail Department Coordinator to join our team at HomeSense. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of receiving and merchandising standards, while also providing exceptional customer service.
Key Responsibilities- Create a positive internal and external customer experience by engaging and interacting with all customers.
- Promote a culture of honesty and integrity, maintaining confidentiality and upholding our company values.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on established merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate effectively with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Monitor productivity of the team and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain and uphold merchandising philosophy and signage standards.
- Maintain all organizational, cleanliness, and recovery standards for the backroom area.
- Ensure compliance with recycling and hazardous waste programs.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
We offer a competitive starting pay range of $17.00 to $17.50 per hour, with opportunities for growth and development. Our benefits package includes Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. We are an equal opportunity employer and welcome applications from diverse candidates.
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