Resident Maintenance Technician

3 weeks ago

New York, New York, United States KNAPP Inc. Full time
Job Summary

We are seeking a highly skilled Resident Maintenance Technician to join our team at KNAPP Inc. As a key member of our maintenance team, you will be responsible for providing industrial electrical and mechanical expertise to ensure the optimal performance of our automated systems.

Key Responsibilities:
  • Rectify electro-mechanical faults and provide specialist technical assistance as a support technician
  • Respond to emergency calls on customer sites
  • Be safety conscious in all activities and demonstrate a track record of owning problems and promoting successful completion of tasks
  • Provide first-class response to customers, ensuring a first-time right policy
  • Provide emergency breakdown and specialist maintenance support
  • Handle setup and calibration of precision automation equipment
  • Create strong effective working relationships with customers and their operational agents to enable KNAPP to provide superior service
  • Achieve performance in terms of expected output, speed of response, quality of repair, and standards of workmanship
  • Train customer's maintenance team as required
  • Provide experience and expertise in the installation of conveyor and precision automation equipment
  • Maintain quality of service by ensuring effective communication with customers
  • Ensure that reports are well written and legible
  • Execute site quality procedures, safety procedures, and any statutory procedures
  • Participate in regular meetings with the Maintenance Shift Supervisor or Resident Site Manager or Site Maintenance Manager to discuss activities and progress
  • Provide specialist maintenance service support to the customer's installed system
  • Ensure that all spare parts usage issues are logged appropriately and promptly with the KNAPP Spare Parts team
  • Ensure proper care and maintenance of the tooling and equipment
  • Provide flexibility and the best use of skills and capabilities
  • Ensure that all time sheets and documents are accurate and legible, to be submitted to KNAPP on a biweekly basis for approval
Requirements:
  • Degree in Electrical and/or Mechanical Engineering or equivalent work experience
  • 3-8 years of verifiable progressive experience as a Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineer
  • Demonstrated experience in providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic, and hydraulic systems
  • Bilingual (English/Spanish) and/or (English/German) preferred but not required
  • Extensive experience in equipment maintenance, modifications, and design preferred
  • Strong problem-solving capabilities
  • Talent and commitment to provide a unique interpretation or analysis of our systems to customers
  • Process-oriented mentality
  • Theoretical and operational experience in the repair, troubleshooting, and maintenance of PLC-based machinery, highly automated, and robotic equipment and control systems
  • Network equipment interfaces, a plus
  • Hands-on experience and a team player committed to improving processes
  • Experience in reducing costs through processes and efficiencies
  • Strong verbal and written communication skills
Working Conditions and Environment:
  • Basic technical understanding
  • Weekends and overtime as required by work
  • Occasional travel required
  • Authorization to work in the U.S. and/or Canada
  • Passport or ability to obtain passport
  • Professional office etiquette is required at all times
  • Physical requirements may include:
    • Sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between pounds, and reading
What We Offer:
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and more
  • 401k with a very generous employer match and no vesting
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized child-care
  • Tuition Reimbursement
  • Pet Insurance
  • Corporate Social Responsibility including recycling, sustainability, and volunteering
Equal Opportunity Employer:
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis protected by law.

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