Pharmacy Operations Manager

2 weeks ago


Cambridge Springs, Pennsylvania, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Manage and coordinate pharmacy operations, including supervising pharmacy technicians and cashiers, and ensuring compliance with company policies and regulations.
  • Develop and implement strategies to improve pharmacy workflow, customer satisfaction, and employee engagement.
  • Collaborate with the Pharmacy Manager to achieve business objectives, including financial performance, customer satisfaction, and employee development.
  • Lead and manage a team of pharmacy technicians, providing coaching, training, and performance management.
  • Ensure accurate and timely processing of prescriptions, insurance claims, and other pharmacy-related tasks.
  • Communicate effectively with customers, patients, and team members, providing excellent customer service and resolving issues in a timely manner.
  • Stay up-to-date with industry developments, regulatory changes, and best practices in pharmacy operations, and apply this knowledge to improve pharmacy performance.
Requirements
  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work flexible hours, including evenings and weekends.
Preferred Qualifications
  • Previous experience in a leadership or management role.
  • Previous work experience with Walgreens.


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