Airport Restaurant Director

2 weeks ago

Flushing, New York, United States SSP America Full time
Director of Operations Job Description

We are seeking a highly experienced and skilled Director of Operations to join our team at SSP America. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our airport restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage Front of House and Kitchen Activities: Supervise and evaluate team member performance, provide feedback, and ensure proper completion of assigned tasks and goals.
  • Drive Management Team/Direct Reports and Hourly Team Members: Implement new product introductions and promotional programs, and provide training to management team/direct reports and hourly team members.
  • Focus on Food Quality and Safety: Ensure food quality and standards, maintain recipe adherence and portion control, and comply with company, restaurant partner, and food safety specifications.
  • Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
  • Drive the Training Process: Conduct training for management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance procedures.
  • Conduct Routine Internal Quality Assessment Audits: Complete detailed written assessments to determine preparedness of location and concurrence with brand standards and programs.
  • Responsible For: Financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations.
  • Partners with Corporate HR Team: Drive annual performance appraisal process for all direct reports and properties, and ensure completion in accordance with the company program.
  • Developing Innovative Solutions: Work with Regional Vice President/Area Director of Operations to develop innovative solutions for positive, long-term transformations within assigned properties.
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • People Development: Facilitate, participate in, and develop action plans arising out of the Company's succession planning process.
  • Systems and Processes: Maintain adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain all merchandising standards, display presentations, and signing standards, and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling, and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
Requirements:
  • Educational Background: Bachelor's Degree in Culinary, Hotel & Restaurant Management, or related field highly desired; experience may substitute for education.
  • Experience: Full Service with bar restaurant General Management experience required; Quick Service Restaurant management highly desired.
  • Financial Skills: Aptitude to monitor and control labor costs in both dollar and percentage terms.
  • Technical Training: Culinary background is desirable; utmost importance on food safety.
  • Technical Skills: Proficient level of computer literacy, including 3+ years demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems.
  • Interpersonal Skills: Ability to effectively influence through knowledge, relationship management, and trust.
  • Safety Certification: Relevant certifications include but not limited to Food Handlers' Card.
  • Analytical Skills: Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness.
Why Join Us:
  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world.
  • Competitive Compensation: $125,000 - $145,000 / year + bonus and Health, Dental, Vision, and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

  • Restaurant Operations Manager

    5 days ago

    Flushing, New York, United States SSP Full time

    Job OverviewMulti-Unit Restaurant Operations Manager-LGAWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at LaGuardia Airport. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving business...

  • Bartender at LGA Airport Terminal B

    4 weeks ago

    Flushing, New York, United States Villa Restaurant Group Full time

    About the RoleWe are seeking an experienced Bartender to join our dynamic team at Talde Noodle Bar, located in the bustling Terminal B of LaGuardia Airport. As a Bartender, you will be responsible for creating and serving a variety of alcoholic and non-alcoholic beverages, maintaining a clean and organized bar area, and ensuring a memorable experience for...

  • Bartender at LGA Airport Terminal B

    3 weeks ago

    Flushing, New York, United States Villa Restaurant Group Full time

    Job Title: BartenderWe are seeking a skilled Bartender to join our team at Talde Noodle Bar, located in the bustling Terminal B of LaGuardia Airport. As a Bartender, you will be responsible for creating and serving a variety of alcoholic and non-alcoholic beverages, maintaining a clean and organized bar area, and ensuring a memorable experience for our...

  • Airport Operations Manager

    3 weeks ago

    Flushing, New York, United States Carlyle Group Full time

    Job Title: Airport DirectorPrimeFlight Aviation Services is seeking an experienced Airport Director to oversee the daily operations and strategic management of airport services. As a key member of our team, you will be responsible for ensuring efficient and effective functioning of airport services, directing various departments, and maintaining high safety...

  • Airport Operations Manager

    2 weeks ago

    Flushing, New York, United States Carlyle Group Full time

    Job Title: Airport DirectorPrimeFlight Aviation Services, Inc. is seeking an experienced Airport Director to oversee the daily operations and strategic management of airport services. The successful candidate will be responsible for ensuring efficient and effective functioning of airport operations, directing various departments, and maintaining high safety...

  • Multi Unit Restaurant Operations Manager-LaGuardia Airport

    1 week ago

    Flushing, United States SSP Full time

    Job DescriptionMulti-Unit Restaurant Operations Manager-LGAGreat pay depending on experience from $85K-$95K.  We also have bonus opportunities as well. 401K PlanMedical BenefitsCareer development and opportunities for advancement. The Airport Operations Manager has responsibilities for all areas and aspects of multi-unit restaurant operations within an...

  • Bartender at LGA Airport Terminal B

    3 months ago

    Flushing, United States Villa Restaurant Group Full time

    Job DetailsJob Location 4224 Villa LGA Food Hall. Talde - Flushing, NY DescriptionVilla Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.)...

  • Multi Unit Restaurant Operations Manager-LaGuardia Airport

    17 hours ago

    Flushing, NY, United States SSP Full time

    Job DescriptionMulti-Unit Restaurant Operations Manager-LGAGreat pay depending on experience from $85K-$95K.  We also have bonus opportunities as well. 401K PlanMedical BenefitsCareer development and opportunities for advancement. The Airport Operations Manager has responsibilities for all areas and aspects of multi-unit restaurant operations within an...

  • Assistant Restaurant Manager- LaGuardia Airpor

    7 days ago

    Flushing, United States SSP Full time

    Job DescriptionAssistant Restaurant Manager at LGA Airport Great pay depending upon experience upto $60,000 per year.Opportunity for Quarterly Bonuses and Annual Super Bonus401K PlanMedical BenefitsCareer development and opportunities for advancement. The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General...

  • Assistant Restaurant Manager- LaGuardia Airpor

    18 hours ago

    Flushing, NY, United States SSP Full time

    Job DescriptionAssistant Restaurant Manager at LGA Airport Great pay depending upon experience upto $60,000 per year.Opportunity for Quarterly Bonuses and Annual Super Bonus401K PlanMedical BenefitsCareer development and opportunities for advancement. The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General...

  • New Hotel Opening General Manager

    3 weeks ago

    Flushing, United States Hay Creek Hotels Corporate Full time

    Job DescriptionJob DescriptionThe Hotel Rhyland, opening 2025, is actively searching for a passionate, organized and results-driven General Manager to lead our team of hospitality professionals in the newly renovated hotel and event space.The Hotel Rhyland, known formerly as the Richouse, includes 202 guest rooms and will be the only green development of its...

  • Bartender

    4 weeks ago

    Flushing, United States OTG Exp Full time

    YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Bartender now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing...

  • Pediatric Physician Assistant

    3 days ago

    Flushing, United States Envision Physician Services Full time

    JOB DETAILS Full Time: Estimated compensation is minimum of $97,920.00/annually, and maximum is $129,600.00/annually. Part Time: Estimated compensation is minimum of $52,000.00/annually, and maximum is $57,600.00/annually. Hourly: Estimated compensation is minimum of $68.00/hourly, and maximum is $90.00/hourly. Envision Physician Services is hiring two...

  • Pediatric Physician Assistant

    3 days ago

    Flushing, NY, United States Envision Physician Services Full time

    JOB DETAILS Full Time:Estimated compensation is minimum of $97,920.00/annually, and maximum is $129,600.00/annually. Part Time:Estimated compensation is minimum of $52,000.00/annually, and maximum is $57,600.00/annually. Hourly:Estimated compensation is minimum of $68.00/hourly, and maximum is $90.00/hourly. Envision Physician Services is hiring two...

  • Pediatric Physician Assistant

    2 days ago

    Flushing, NY, United States Envision Physician Services Full time

    JOB DETAILS Full Time:Estimated compensation is minimum of $97,920.00/annually, and maximum is $129,600.00/annually. Part Time:Estimated compensation is minimum of $52,000.00/annually, and maximum is $57,600.00/annually. Hourly:Estimated compensation is minimum of $68.00/hourly, and maximum is $90.00/hourly. Envision Physician Services is hiring two...