IT Service Delivery Specialist

1 day ago


Springfield, Illinois, United States Computer Innovations Full time
Job Overview

Computer Innovations is seeking a highly skilled IT professional to oversee IT functions at businesses throughout the Springfield area. The ideal candidate will be responsible for ensuring high levels of client satisfaction and driving growth through innovative solutions.

Key Responsibilities

  • Monitor and maintain IT technology employed by business customers, including PCs, networks, phone systems, backups, email, and cloud-based solutions.
  • Analyze service metrics and performance data to identify areas for improvement.
  • Handle client inquiries and resolve issues promptly while maintaining a professional demeanor.
  • Provide direction to customers on making business decisions that can benefit from technology.
  • Conduct outbound calling to follow up with clients and gather feedback on services provided.
  • Maintain accurate records of client interactions and service requests using computerized systems.
  • Provide necessary hardware and software support on computer technology for business and walk-in customers.

Requirements

  • Proven experience in an IT support role.
  • Strong phone etiquette with the ability to communicate effectively in English; bilingual or multilingual skills are a plus.
  • Excellent analytical skills to assess and troubleshoot technology issues as they arise.
  • Familiarity with client services principles and practices.
  • Ability to manage multiple tasks simultaneously.
  • Strong interpersonal skills with the ability to build rapport with clients and team members.
  • The perfect candidate will have experience in the following areas:
    • PC support
    • Network support
    • Phone system configuration and support
    • MS365 configuration, migration, and support
    • Cloud backup technologies

Ongoing training and professional development opportunities are available to support your growth.

If you are a motivated IT professional who thrives in a fast-paced environment and enjoys helping clients succeed, then join us as we strive to provide outstanding service while fostering a collaborative team environment, where your expertise can grow, and your contributions are valued



  • Springfield, Illinois, United States SeimDei Delivery Full time

    Deliver Delicious Meals with SeimDei DeliveryAre you looking for a flexible and rewarding job that allows you to earn a great income while working on your own schedule? Look no further than SeimDei Delivery!Benefits of Being a SeimDei Delivery DriverAverage pay per order: $15 - $50+Availability: 9 A.M. - 2 P.M. for breakfast and occasional dinner hoursPaid...

  • Delivery Specialist

    2 weeks ago


    Springfield, Illinois, United States O'Reilly Automotive Full time

    Deliver Excellence with O'Reilly AutomotiveAs a Delivery Specialist at O'Reilly Automotive, you will play a vital role in ensuring our customers receive their parts and products safely and efficiently.Key Responsibilities:Safe Delivery Practices: Safely deliver parts and products to customers using a company-provided vehicle.Vehicle Maintenance: Be...

  • Delivery Specialist

    4 weeks ago


    Springfield, Illinois, United States O'Reilly Automotive Full time

    Job SummaryO'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our delivery team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle.Key ResponsibilitiesDeliver parts and products to customers in a timely and efficient mannerEnsure the cleanliness and...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services for the collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States Advance Auto Parts Full time

    As an Auto Parts Delivery Specialist at Advance Auto Parts, your responsibilities will include:Key Responsibilities:Safely deliver auto parts to customers as neededPick and stage parts for customer ordersPick up returns and coresDrop off weekly sales flyersPerform daily collection of credit accountsAt Advance Auto Parts, we're committed to providing...


  • Springfield, Illinois, United States Advance Auto Parts Full time

    As an Automotive Parts Delivery Specialist at Advance Auto Parts, your responsibilities will include:Key Responsibilities:Safely deliver parts to customers as neededPick and stage parts for customer ordersPick up returns and coresDrop off weekly/monthly sales flyersPerform daily collection of credit accountsAt Advance Auto Parts, we're committed to providing...


  • Springfield, Illinois, United States All Medical Personnel Full time

    Job Title: RN Labor and Delivery SpecialistAt All Medical Personnel, we are seeking a skilled RN Labor and Delivery Specialist to join our team. As a key member of our healthcare staff, you will play a vital role in providing exceptional care to women during the labor and delivery process.Responsibilities:Assist and support women during the four stages of...


  • Springfield, Illinois, United States Lincare Holdings Full time

    Job SummaryWe are seeking a skilled Medical Equipment Delivery Specialist to join our team at Lincare Holdings. As a key member of our organization, you will play a vital role in delivering medical equipment and supplies to our customers in a safe, courteous, and timely manner.Key ResponsibilitiesDeliver Medical Equipment and Supplies: Safely transport...


  • Springfield, Illinois, United States Ferrellgas Full time

    Ferrellgas is seeking a skilled Propane Delivery Specialist to join our team. As a critical member of our logistics team, you will be responsible for safely transporting propane to residential and industrial customers. This role requires a Class A or B CDL, Hazmat and Tanker Endorsement, and a good driving record.Key Responsibilities:Load, secure, transport,...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services, including collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States Gordon Food Service Full time

    Job SummaryWe are seeking a skilled and reliable Chain Delivery Driver to join our team at Gordon Food Service. As a Chain Delivery Driver, you will be responsible for delivering GFS products to our customers in a safe and efficient manner.Key ResponsibilitiesEnsure safe and accurate delivery of GFS products to customersBuild and maintain good customer...


  • Springfield, Illinois, United States Travel Nurse Across America Full time

    Job Title: Travel Nurse Labor and Delivery SpecialistTravel Nurse Across America is seeking a skilled Travel Nurse Labor and Delivery Specialist to join our team in a dynamic and rewarding travel nursing assignment.Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNDuration: 12 weeksShift: 12 hours, daysEmployment Type: TravelPerks:...

  • Van Delivery Driver

    4 weeks ago


    Springfield, Illinois, United States Gordon Food Service Full time

    Job SummaryGordon Food Service is seeking a Part Time Van Delivery Driver to join our team. As a Van Delivery Driver, you will be responsible for delivering products to our customers in a timely and accurate manner.Key ResponsibilitiesDeliver products to customers in a courteous and professional mannerOperate a van in a safe and efficient mannerPerform daily...


  • Springfield, Illinois, United States United Parcel Service Full time

    UPS Seasonal Package Delivery DriverUPS is seeking a Seasonal Package Delivery Driver to join our team. As a key member of our delivery team, you will be responsible for safely and efficiently delivering packages to our customers.Key Responsibilities:Deliver packages to customers in a timely and professional mannerOperate a UPS vehicle in a safe and...


  • Springfield, Illinois, United States Advantis Medical, Inc. Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistAdvantis Medical, Inc. is seeking a skilled Labor and Delivery Registered Nurse for a travel nursing job in Springfield, Massachusetts.Job DetailsSpecialty: Labor and DeliveryDiscipline: RNDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe are looking for an...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job OverviewALTA IT Services seeks a skilled Business Operations Specialist to provide analytical, operational, and project management support functions. The ideal candidate will possess a strong understanding of Technology Business Management (TBM) principles and be able to execute them effectively.Key ResponsibilitiesCollect, track, and manage program...

  • Nurse Specialist

    2 days ago


    Springfield, Illinois, United States CoxHealth Full time

    Exceptional Work EnvironmentCoxHealth is proud to be recognized as one of the best places to work in the country.5x Modern Healthcare Best Places to WorkAmerica's Greatest Workplaces 2023 – NewsweekBest Employers for New Grads 2023 – ForbesGreatest Workplace for Women 2023 - NewsweekComprehensive Benefits PackageRobust, fully customizable benefits...

  • Support Specialist

    3 weeks ago


    Springfield, Illinois, United States Human Service Forum Full time

    Job Title: Support SpecialistAt Human Service Forum, we are seeking a highly motivated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a critical role in ensuring the safety and well-being of families residing in our 24-hour family housing program.Responsibilities:Provide support services to program participants,...


  • Springfield, Illinois, United States Gordon Food Service Full time

    Job SummaryWe are seeking a reliable and skilled Van Delivery Driver to join our team at Gordon Food Service. As a Van Delivery Driver, you will be responsible for delivering products to our customers in a timely and accurate manner.Key ResponsibilitiesDeliver products to customers in a courteous and professional mannerOperate a van in a safe and efficient...


  • Springfield, Illinois, United States Maxim Healthcare Service Full time

    Job Title: RN Homecare SpecialistMaxim Healthcare Services is seeking a skilled and compassionate RN Homecare Specialist to provide high-quality patient care in a home setting. As a key member of our team, you will work closely with patients and their families to deliver personalized care and support.Responsibilities:Assess patient needs and develop...