Clinical Customer Service Specialist

5 days ago


Lewisville, Texas, United States Guidehouse Full time

About Guidehouse


Guidehouse is seeking a Clinical Customer Service Specialist to join our team in Lewisville, TX. This is a hybrid role that offers the flexibility of working from home three days a week and two days in our office.


Compensation Package


The total rewards package for this position includes a competitive salary and a comprehensive benefits plan. The estimated annual salary for this role is $55,000 - $65,000 depending on experience.


Job Responsibilities



  • We are looking for an individual who can handle heavy outbound calling with ease.
  • A high level of account review and analysis is required for this position.
  • You will provide exceptional customer service to our clients and stakeholders.
  • Accurate and timely account updates are crucial in this role.
  • Proficiency in medical billing processes is essential for success.

Requirements



  • A high school diploma or equivalent is the minimum educational requirement for this position.
  • At least one year of experience in customer service or a healthcare setting is required.

What We Offer



  • A competitive compensation package that reflects your value to our organization.
  • A comprehensive benefits plan that includes flexible options to meet your needs.
  • A 401(k) retirement plan to help you secure your financial future.
  • A full range of medical, Rx, dental, and vision insurance options.


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