Plasma Center Technician
6 days ago
We are seeking a skilled and compassionate individual to join our team as a Customer Service Representative for Plasma Donations at BioLife Plasma Services. As a Customer Service Representative, you will be responsible for providing exceptional service to our donors, answering phone calls, greeting visitors, and maintaining a safe and clean environment.
Key Responsibilities:
- Provide excellent customer service to donors, responding to inquiries and resolving issues in a timely manner
- Answer phone calls and respond to emails, providing accurate and helpful information to donors and stakeholders
- Maintain a clean and organized workspace, adhering to company standards and regulatory requirements
- Work collaboratively with other team members to achieve goals and objectives
What We Offer:
- A competitive hourly wage of $17.00 per hour (USA - MN - Waite Park location)
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off
- The opportunity to work in a fast-paced, dynamic environment with a team of dedicated professionals
Requirements:
- High school diploma or equivalent required; experience working in a customer-facing role is a plus
- Ability to walk and/or stand for extended periods; lift up to 32 pounds occasionally and 50 pounds rarely
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
About BioLife Plasma Services:
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Limited, a global biopharmaceutical leader dedicated to improving patient lives through innovative medicines and care. Our mission is to provide high-quality plasma-derived therapies to patients worldwide while prioritizing the safety and well-being of our donors and employees.
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