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Pharmacist (Staff) - Clinical Services Expert

1 month ago

Lawrenceville, Georgia, United States Rite Aid Full time
Job Summary

The primary purpose of this position is to assist customers with their healthcare needs and maximize health outcomes by filling prescriptions, providing clinical services, advising on therapies, and providing excellent customer service.

The incumbent is responsible for ensuring the accuracy and appropriateness of all prescriptions filled, completing Drug Utilization Review and Final Quality Assurance, and adhering to state and federal Board of Pharmacy regulations.

Key Responsibilities
  • Build profitable business and script growth through recommended clinical programs, including immunization and medication therapy management.
  • Provide excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Supervise the work completed by Pharmacy Technicians and support staff while on duty.
  • Assist Pharmacy Manager to train, coach, and manage Pharmacy associates.
  • Maintain appropriate security of the Pharmacy department.
  • Comply with all federal and state laws and regulations.
  • Handle and resolve customer issues, complaints, and questions to build customer trust and loyalty.
  • Interact with physicians and utilize reference material to gain information on customers and prescriptions and to resolve any issues that arise.
  • Assist with maintaining the Pharmacy department by keeping it clean and in order.
  • Prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed in a timely manner.

Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected.