Lead Field Technician
2 days ago
Join our team as a Lead Field Technician and take on a challenging role that requires technical expertise, leadership skills, and a passion for delivering exceptional customer service.
Job Summary:We are seeking a highly skilled and experienced Lead Field Technician to lead our field services team. As a Lead Field Technician, you will be responsible for managing and executing local and nationwide projects, including the installation and maintenance of wired and wireless networks, fiber optic installations, microwave and Scada communications systems, DAS, Access Control, AV, and Video Surveillance systems.
Key Responsibilities:- Manage and execute local and nationwide projects, including the installation and maintenance of wired and wireless networks, fiber optic installations, microwave and Scada communications systems, DAS, Access Control, AV, and Video Surveillance systems.
- Provide Tier III support for Field Service Personnel and Internal NOC IT Teams.
- Assist with project management, including planning, development, installation, maintenance, and management of all network/telecom hardware and software resources and installations.
- Ensure customer service complaints are addressed promptly and provide support for all communication infrastructures that are supported and available through our 24/7 business environment.
- Lead the staging and deployment of all enterprise service and projects.
- Install and lead the installation of Inside and Outside Plant structured cabling systems and provide industry-standard testing.
- Provide technical support company-wide, including technical guidance and input to the pre-sales engineering.
- Associates Degree or Technical Degree in a related field.
- 5 years' experience at Level II or higher.
- 3 years in Information Technology experience preferred.
- Valid Driver's License.
- Strong knowledge of structured cabling systems.
- Strong knowledge of TDM and IP phone systems at a general level.
- Ability to trouble-shoot highly complex low-voltage electrical problems.
- High-level data network understanding.
- Certified as passing N.A.T.E. Tower Climbers Exam or equivalent.
- Microwave experience and COM train Certificate.
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Lead Field Technician
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Lead Field Technician
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Electrical Field Technician
3 weeks ago
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Electrical Field Technician
3 weeks ago
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