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Customer Service Associate

2 months ago

Fergus Falls, Minnesota, United States Circle K Stores, Inc. Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, handle cash and credit transactions, and maintain accurate cash handling procedures.
  • Assist customers with product information, answer questions, and make recommendations to drive sales.
  • Work collaboratively with store colleagues to achieve sales goals, maintain a clean and organized store environment, and support visual merchandising efforts.
  • Participate in ongoing training and development to improve customer service skills and stay up-to-date on product knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Ongoing training and development opportunities to enhance your skills and career.