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Order Processing Coordinator
2 months ago
We are seeking a dedicated Order Processing Coordinator to enhance our customer service operations within a dynamic manufacturing environment. This role is essential in ensuring that our clients receive top-notch service and support throughout their order journey.
Key Responsibilities:
- Utilize our internal CRM and ERP systems to accurately process incoming orders.
- Oversee the management of invoices and purchase orders to facilitate smooth transactions.
- Act as the main point of contact for clients, addressing their inquiries and concerns with professionalism.
- Collaborate with various internal teams to guarantee timely and precise order fulfillment.
- Develop and maintain strong relationships with key accounts, offering tailored support.
- Engage in process enhancement initiatives to improve the overall customer experience.
Qualifications:
- Exceptional organizational skills with the ability to juggle multiple tasks effectively.
- Familiarity with CRM and ERP software for order management (training will be provided).
- Strong verbal and written communication skills.
- A customer-focused mindset dedicated to resolving issues efficiently.
- Attention to detail for accurate data entry and record maintenance.
- Prior experience in customer service or manufacturing is advantageous.
Benefits:
- Competitive salary and comprehensive benefits package.
- Opportunity to thrive in a collaborative and innovative manufacturing setting.
- Play a crucial role in enhancing customer satisfaction and contributing to company success.
- Access to ongoing training and professional development opportunities.
About Aston Carter:
Aston Carter specializes in providing top-tier corporate talent solutions to a diverse range of clients globally. Our expertise spans across various sectors including accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative roles. We leverage our extensive recruiting knowledge and vast network to meet the evolving needs of our clients and talent community with agility and excellence.
Diversity, Equity & Inclusion:
At Aston Carter, we believe that diversity and inclusion are fundamental to the success of our workforce. Our commitment to DE&I is reflected in our hiring practices, our inclusive workplace culture, and our dedication to providing growth opportunities for all employees.
