Healthcare Receptionist

2 weeks ago


East Windsor Twp, United States Staffing Now Full time

Healthcare Receptionist required for a medical facility. This role is essential in facilitating patient care by efficiently managing patient check-ins, check-outs, and appointment scheduling.

  • Promptly answers incoming calls in the scheduling queue.
  • Assists the Lead in meeting departmental benchmarks for wait times, processing times, and call abandonment rates.
  • Confirms insurance requirements during appointment scheduling and informs patients accordingly.
  • Ensures all patient demographic details are accurate and up-to-date.
  • Schedules medical examinations based on specific patient needs.
  • Clearly communicates preparation instructions to patients, ensuring they understand the necessary steps for their exams.
  • Confirms that patients comprehend all preparatory guidelines.
  • Provides support for clerical scheduling tasks, including managing fax communications and verifying the success of outgoing faxes.
  • Collaborates with the Lead on any departmental issues that arise.
  • Participates in regular staff meetings and adheres to all organizational policies and procedures.

Work Schedule:

  • Monday to Friday, 8:30 AM to 5 PM
  • One Saturday per month

Benefits Include:

  • Medical, Dental, and Vision coverage
  • 401k plan with company matching and profit-sharing options
  • Paid Time Off and Sick Leave


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