Restaurant Host at Lockbox

4 weeks ago


Lexington Kentucky, United States 21c Museum Hotels Full time

Job Summary:

The Restaurant Host at 21c Museum Hotels is the first point of contact for guests as they enter the establishment. This role is crucial in setting the tone for the dining experience and ensuring a warm and welcoming atmosphere.

Key Responsibilities:

  • First Impressions: Greet arriving guests, welcome them into the restaurant, and seat them in a timely and efficient manner.
  • Guest Service: Provide exceptional service to guests, responding to their needs and ensuring their satisfaction.
  • Team Player: Maintain a positive and friendly attitude with co-workers and guests at all times.
  • Product Knowledge: Familiarize yourself with menu offerings, including appetizers, entrees, and desserts, and be able to explain them to guests.
  • Time Management: Report to work on time, ready to work scheduled shifts, and maintain a clean and orderly appearance of the restaurant service area.
  • Adaptability: Fill in for multiple positions as needed and deliver a prompt and accurate report of all income received during shifts worked.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with guests and team members.
  • Strong Problem-Solving Skills: Ability to handle guest complaints and concerns in a professional and courteous manner.
  • Attention to Detail: Maintain a clean and organized workspace, ensuring a positive dining experience for guests.

What We Offer:

21c Museum Hotels is committed to providing a dynamic and supportive work environment. As a Restaurant Host, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our hotel.



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