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Team Associate

2 months ago

Stamford, Connecticut, United States Miller Management Full time

About the Role:

We are seeking a highly motivated and customer-focused Team Member to join our dynamic fast food / quick service organization at Miller Management, LLC. As a key member of our team, you will be responsible for providing exceptional guest service and support, while working closely with our Restaurant Managers and other Team Members to maintain operational standards and procedures.

Key Responsibilities:

  • Guest Service: Greet guests with a smile, receive orders, process payments, and respond appropriately to customer issues.
  • Restaurant Operations: Perform quick service restaurant duties at multiple workstations, including the front counter, Drive-Thru, prep boards, and expediter.
  • Cash Handling: Operate cash registers or point of sale devices, as needed, and use value-added suggestive-selling techniques to generate additional sales opportunities.
  • Food Preparation: Verify the accuracy of fast food guests' orders, prepare and package food and drink products, and maintain health and safety standards in work areas.
  • Cleaning and Maintenance: Clean kitchen areas, counters, food preparation areas, and utensils, as well as the dining room, restrooms, and exterior grounds.
  • Teamwork: Work with others to achieve team goals, respond to guests' needs in a professional and polite manner, and communicate in a positive manner with customers, peers, and managers.

Requirements:

  • Previous Experience: Previous fast food / quick service restaurant experience is preferred but not required; we will train.
  • Customer Service Skills: Effective customer service skills and a willingness to accomplish all quick service restaurant tasks.
  • Teamwork and Communication: Ability to work in a fast-paced, goal-oriented environment, with an upbeat and positive attitude, and great ability to work within a team environment.
  • Physical Demands: Must be able to stand for up to 8 hours during a shift, lift 30 to 50 pounds, and use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.
  • Age Requirement: Must be at least sixteen (16) years of age.

Compensation and Advancement:

Wages are commensurate with experience. Miller Management, LLC is committed to promoting from within the company, and successful employees have a high degree of potential for advancement.