Department Operations Specialist

3 weeks ago


Tempe, Arizona, United States D.H. Pace Company, Inc. Full time
Job Summary:
We are seeking a skilled Department Operations Specialist to join our team in Tempe, Arizona. As a key member of our operations team, you will be responsible for ensuring seamless coordination of field services to meet customer expectations.

This role offers a competitive salary of $50,000 - $60,000 per year, depending on experience, and comes with a range of benefits including medical, dental, and vision options, paid time off, and a 401k retirement plan.

Key Responsibilities:
  • Scheduling and dispatching of field technicians
  • Managing department reports to meet customer expectations
  • Assisting with billing paperwork and customer document requirements
  • Creating and maintaining service tickets
  • Providing technical support to field technicians as needed

Requirements:
  • Experience with Microsoft Office Suite (a plus)
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks efficiently
  • Good time management and organizational skills

About Our Benefits:
  • Competitive salary: $50,000 - $60,000 per year
  • Medical, dental, and vision options available
  • Paid time off plan (16 days accrued annually)
  • Paid holidays and floating holidays
  • 401k retirement plan with employer match
  • Company-paid life insurance, short-term disability, and long-term disability


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