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Commercial Banking Professional
1 month ago
Nicolet National Bank is committed to providing exceptional customer service and building long-term relationships with our customers.
Job DescriptionWe are seeking a highly motivated and detail-oriented Universal Banker to join our team. As a Universal Banker, you will be responsible for interacting with customers to complete transactions, cross-selling Nicolet products and services, resolving problems, and serving as a back-up to the personal bankers by opening and closing accounts.
- Main Responsibilities:
- Perform teller duties, including organizing, balancing and proving cash daily to maintain accurate transactions processed.
- Identify payees and verify signatures and endorsements.
- Perform back-up personal banker duties, including opening various accounts, verifying and processing changes to existing accounts, answering customer questions, and resolving related account problems to ensure customer satisfaction.
- Provide excellent customer service by extending a courteous greeting in person or by phone, and by providing accurate and timely information about bank policies and procedures.
- Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
- Assist with night depository duties, including logging bags, processing deposits, making change orders, issuing receipts, etc.
- Promote Nicolet products and services by identifying customer needs and suggesting appropriate products and services to solidify and enhance customer account relationships.
- Maintain vault, including balancing the vault daily and ordering and selling cash for the branch.
- Maintain inventory of traveler's checks, cashier's checks and gift cards and ensures adequate supply at all branch locations.
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations.
To be successful in this role, you will need:
- High School Diploma or Equivalent
- 1+ Years of Cash Handling Experience
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Our estimated salary for this position is $42,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.