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Enrollment Coordinator
2 weeks ago
We are seeking an experienced Enrollment Specialist to join our team at QT Communications & Technology. As a key member of our admissions department, you will be responsible for guiding candidates through the enrollment process, ensuring accurate and timely processing of applications.
About the RoleThis hourly paid position (US Remote) requires a responsible and organized individual who can effectively communicate with applicants, assess eligibility, and provide exceptional customer service. You will work closely with our team to ensure seamless interactions and high-quality outcomes.
Key Responsibilities:- Handle inquiries, resolve issues, and provide detailed information on requirements, processes, and policies.
- Collect necessary information, qualify candidates for programs, services, or courses.
- Verify application completion and required supporting materials.
- Enter, update, and review data and records.
- Offer guidance and recommendations to applicants and prospective candidates.
- Correspond with applicants and prospective candidates.
- Process enrollments and dis-enrollments.
- Assist with billing and payment processing.
- Conduct information sessions.
- A High school diploma/GED is required; a degree is preferred.
- Relevant experience in the field is necessary.
- Customer service experience is beneficial.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- A high level of accuracy and attention to detail.
- Ability to multitask and prioritize.
- Excellent administrative skills.
- Strong computer skills and knowledge of database and relevant software programs.