Customer Service Associate

2 weeks ago


Washington, United States DTLR Full time

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at DTLR. In this role, you will be responsible for providing exceptional customer service and supporting the sales team to ensure a positive shopping experience.

About the Role

The ideal candidate will have previous work experience in retail or customer service, with a strong ability to communicate effectively with customers and colleagues. You will be expected to maintain a high level of product knowledge, ensuring that you can satisfy customer needs while maintaining DTLR standards.

Responsibilities
  • Provide exceptional customer service by responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Support the sales team by assisting with tasks such as restocking and merchandising.
  • Maintain a high level of product knowledge by staying up-to-date on fashion trends and merchandise information.
  • Work collaboratively with colleagues to achieve sales targets and improve overall store performance.
Requirements
  • High school diploma or equivalent required.
  • Previous work experience in retail or customer service preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
Compensation and Benefits

As a Customer Service Associate, you will receive a competitive salary of $17.50 per hour, along with opportunities for advancement and professional growth. Additionally, you will be eligible for various benefits, including health insurance and paid time off.



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