We are seeking a highly organized and detail-oriented Receptionist to join our team at Ciena Healthcare. As a Receptionist, you will be the first point of contact for our patients, families, and visitors, providing exceptional customer service and ensuring a positive experience for all.

• Answer and direct incoming calls, greet and direct visitors and family members
• Maintain knowledge of current patient listings to direct visitors and phone calls
• Complete the pre-employment process for new hires, including ensuring completeness of new hire paperwork, conducting background checks, and arranging pre-employment physicals and drug screens
• Provide clerical support to the Administrator and other staff as directed
• Adhere to confidentiality requirements and demonstrate a high level of interpersonal skills to interact with facility staff, Administration, residents, families, vendors, and government agencies

• High school diploma or equivalent required
• Typing proficiency of 40-50 words per minute required
• Knowledge of regulatory standards and compliance requirements required
• Working knowledge of computer and software applications used in job functions required
• Able to project a professional image and demonstrate strong organizational and analytical skills

The Receptionist will work in a fast-paced environment, occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Ciena Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.