Business Analyst

3 days ago

Richmond, Virginia, United States Federal Reserve Bank Full time
About the Opportunity

We are seeking an experienced Business Analyst to join our National IT Office of the Chief Information Security Officer's (OCISO) Engagement & Enablement team. In this role, you will be part of a highly motivated team seeking someone to raise IS awareness through multiple avenues including IS Training & Enablement and Communications support.

Key Responsibilities
  • Utilize strong oral and written communication skills along with acute attention to detail and a high level of data integrity and accuracy to write, review and edit IS communications to support customer communication needs.
  • Work with stakeholders and other resources to identify customer needs and recommend communication or training solutions.
  • Translate technical IS information and details into polished executive-level presentations that tell a story for the intended audience.
  • Support customer product information utilizing tools such as SharePoint Online to ensure accuracy and relevance.
  • Provide support of training and enablement programs to include registration and scheduling along with the creation and maintenance of distribution groups.
  • Review data analytics to ensure communications are meeting customer needs and propose ideas for improving overall awareness and understanding. May include the need for ad-hoc reporting to track business value.
  • Participate in cross-functional team initiatives and process improvement projects.
Requirements
  • Demonstrated ability to write and edit communications and translate detailed information into a visually appealing deliverable that tells a story and meets the need of an intended audience.
  • Bachelor's Degree or equivalent experience with 3-5+ years of relevant work experience within Communications or Business support areas.
  • High level understanding of Information Security practices is beneficial.
About the Federal Reserve Bank

The Federal Reserve Bank is a dynamic and diverse team that invests in contemporary and emerging technology each year to support the Federal Reserve and our economy. We offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

What We Offer
  • Great medical benefits
  • Pension and 401(k) with employer match
  • Paid time off
  • Tuition reimbursement
  • Employee resource networks
  • Paid volunteer leave
  • Flexible work options
  • Onsite amenities that make working here fun

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